StoryAloud — Delete Your Account

Last updated: 2026-10-12

You can delete your StoryAloud account and its data at any time, from inside the app or by email. Deletion is permanent and cannot be undone.

Delete your account in the app

• Step 1 — open StoryAloud and sign in to the account you want to delete.
• Step 2 — open the menu and tap Settings.
• Step 3 — scroll to Account and tap Delete account.
• Step 4 — read what will be deleted and tap Continue.
• Step 5 — confirm with Delete account.

The app deletes your data, signs you out and shows a confirmation. If something goes wrong, nothing is lost by trying again: your sign-in is kept until every other part of the deletion has finished.

Cancel your subscription first

Deleting your account does not cancel a subscription bought through the App Store or Google Play, and it keeps renewing until you cancel it with the store:

• iPhone and iPad: Settings → your name → Subscriptions, or Apple's guide
• Android: Google Play → profile icon → Payments & subscriptions → Subscriptions, or Google's guide

Remaining credits are deleted with the account and are not refunded.

Delete your account by email

If you cannot use the app, email privacy@storyaloud.com with the subject Data deletion request — StoryAloud from the email address of your Apple or Google sign-in, or tell us how you signed in. We will confirm and complete the deletion within 30 days.

What is deleted

• Your account and sign-in (your Apple or Google connection to StoryAloud)
• Your audiobooks, their audio, transcripts and the documents and text you uploaded
• Your saved voices and every voice recording you made
• Your credit balance, plan and purchase status, including your customer record at RevenueCat, our purchase processor
• Notification tokens and pending account-linking requests

What is kept

• Credit history, without your identity. Our record of credit purchases and use is kept for accounting, with your user ID replaced by a random code that is no longer linked to you.
• Analytics and crash reports. PostHog keeps the analytics events sent under your user ID (only if you turned usage analytics on), and Sentry keeps crash reports from your device. Neither is deleted automatically; email privacy@storyaloud.com and we will delete them.
• Store purchase records. Apple and Google keep their own records of what you bought, under their privacy policies; we cannot delete them.
• Short-lived logs and backups. Operational logs and database backups that contain your user ID expire on their own, within 90 days.

If you signed in with Apple, you can also remove StoryAloud from the apps using Sign in with Apple in your Apple ID settings, as described in Apple's guide.

See the Privacy Policy for everything we collect and why.